Empowering you from the NICU to home

Our Mission

NEOwell is dedicated to helping families prepare for their NICU journey and gain confidence during an often overwhelming period.

We’ve seen too many parents struggle with the confidence they need to care for their infant when they are discharged from the NICU. NEOwell is determined to ease the transition to home.

 Services We Offer

Complimentary initial consultation. Services are provided in-person, by phone or virtually.

Is your pregnancy considered high risk? Does your baby have a known congenital heart defect or anomaly? Are you pregnant with multiples?

Partner with us for your NICU journey.

Prior to NICU admission:

  • 5 hour private class to help you prepare for the NICU tailored to your specific needs/diagnosis

  • Information includes how to prepare for delivery, lactation in the NICU, the Golden Hour and what to expect along your NICU journey

Throughout your NICU stay:

  • Guide you throughout your NICU experience

  • On-going Lactation Support/Troubleshooting

  • Empower parental involvement 

  • Coach you in creating new “reality” balance

  • Prepare your home for when your baby is discharged

  • Recommend essential preemie products 

  • Medication/durable medical equipment training and education

After NICU discharge:

  • In-home or virtual services after discharge

  • Breastfeeding counseling

  • On-call resource

  • Assist in creating a 24 hour feeding and medication schedule

  • Durable medical equipment expertise 

  • Mental health provider referrals

  • Speech and physical therapy referrals

  • Coordinate follow-up appointments including occupational/physical therapy and Early Intervention services

Services are billed hourly

Below is a sample timeline of how the hours may be allocated during a NICU experience:

5 hours prior to admission 

5 -10 hours throughout NICU stay

5 hours post discharge


  • "Having a baby in the NICU is one of the most difficult experiences for a parent to endure. Navigating the stress, fear, and anxiety is only possible with the help of an amazing care team. Margie and Melissa are the reason we not only endured our stay, but left the hospital with more confidence than we would have otherwise. That confidence came from the many hours we spent with Margie and Melissa. We will always look back with fondness on our 71 day NICU due to their love and support. For anyone who’s on their own NICU journey, we would highly recommend working with this team."

    -Alyssa Felix

  • "When my son was discharged from the NICU, I was still recovering physically and emotionally from his traumatic pre-term delivery. It was not the entry into motherhood I expected, and I lacked confidence in my ability to care for him. Margie provided the reset I needed. Through her gentle guidance and expertise I learned not only how to care for him but to trust in my abilities as a mom!"

    -Amy Sheridan Potts